VibeBet artwork: a golden crown with coins

VibeBet Customer Support

Our support team is reached through the live chat button in the corner of every page and by email, and the policy pages answer the most common questions about bonuses, payments and verification.

Contents
  1. Contact Channels
  2. Before You Write to Us
  3. What to Include in Your Message

Contact Channels

ChannelHow to use it
Live chatThe chat button on every page; agents from 10:00 to 23:00 CET, assistant around the clock
EmailThe support address shown in the chat window and the footer
The VibeBet footer with the responsible gaming notice and language switch

Before You Write to Us

  • Bonus terms are listed on each promotion page under Read more.
  • Deposit and withdrawal times are set out on our payments page.
  • Verification rules are described in the terms and conditions.
The VibeBet login window

What to Include in Your Message

The email address of your account, the payment method and amount for a transaction question, and a screenshot when something has gone wrong on the site help us answer in one reply.

VibeBet on mobile: the casino lobby and the sportsbook

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